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Repair Service

Camera / FaceTime HD Repair

FaceTime HD camera faults are usually a cable or sensor issue isolated to the display assembly, not the rest of the Mac.

Repair illustration
Common Symptoms

Signs you need a camera repair

  • Black or frozen image during video calls
  • Camera not detected by FaceTime, Zoom, or other apps
  • Green or purple tint across the camera feed
  • Camera indicator light stuck on or not lighting at all
  • Grainy or heavily distorted image
Our Process

How we repair it

  1. Cable & sensor check

    We test whether the fault is the camera module itself or its connecting cable.

  2. Module replacement

    The camera module is replaced and reseated within the display assembly.

  3. Live test

    Tested across multiple apps and lighting conditions before your Mac is returned.

Essex & Beyond

Available in person or by post

This repair is available in person for customers across Essex, and by our free, fully insured postal repair service for anywhere else in the UK, or worldwide.

Quote for Camera / FaceTime HD Repair

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Select Your Model

Camera / FaceTime HD Repair — pricing by model

Parts and labour for camera / facetime hd repair vary by model. Choose your exact Mac below for specific information and a tailored quote.

Other Repairs

Other common repairs